Problems with Video Playback

The most common reason for problems with video playback is that the required codec (video decoding software) is not installed on the target computer.

If you are sending a project to third parties, whose computers are not known to have this codec, you should choose a format which is already shipped with the operating system. MPEG is one example of this. This stands for MPEG 1 (with emphasis on the “1”).

If you are using a .mpeg file and the video still doesn’t work, then the problem is most likely that the file is MPEG 2 (the format of, amongst other things, video DVDs) for which the codec is NOT already in the system. Since MindView automatically uses the system- assigned media player it can be assumed that if videos are played correctly, if at all, that the correct codec is available. However, you cannot assume that such videos can be played anywhere.

If you want to be sure that the video can be played anywhere, you can find a number of Video conversion programs on the internet. These will show whether the current format is actually MPEG 2 (and therefore the cause of your problem) and from there can then also convert the file to MPEG 1.

NOTE: The bitrate of MPEG-1 almost as good as that of MPEG-2, and the interlacing feature of MPEG-2 is not necessary for computer monitors.