I have downloaded MindView on my Mac but it won’t install?

Sometimes users encounter an error when they have downloaded MindView where they cannot install the software,  often seeing an error like the one below:

Installing MindView on Mac Error

This indicates that you have downloaded the PC version of MindView, rather than the Mac version.

Please contact support at ensupport@matchware.com to rectify the problem, or alternatively return to our website and navigate to our MindView Mac pages to download the correct version of the software.